Multilingual service professional
Khadeeja
Badreldeen
Profile
Trilingual service professional experienced in high-volume customer care, travel operations and hospitality. Known for staying composed under pressure, communicating across cultures and helping teams deliver thoughtful, reliable service. Planning continued study in philosophy, informed by prior psychology coursework and four years of structured Socratic seminars.
Experience
Server
Applebee’s · North Olmsted, Ohio
- Delivered attentive, efficient service in a high-volume restaurant environment.
- Coordinated orders and collaborated across the team while maintaining a welcoming guest experience.
Tour Operator & Customer Support — German Market
Alliance / Cockpit · Cairo, Egypt
- Managed overnight emergency support for German-speaking travelers and resolved time-sensitive service issues.
- Worked with German-language operational and accounting systems in an early-stage company environment.
- Supported training and onboarding for new team members as one of the company’s early employees.
German Customer Service Representative
Transcom · Giza, Egypt
- Handled 90+ daily phone and email interactions across German, English and Arabic.
- Resolved complaints under time pressure through clear communication, sound judgment and careful follow-through.